Privacy Policy

Last updated: February 8, 2026

At Coordinex, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, company name
• Profile Information: Job title, profile photo, work schedule preferences
• Team Data: Information about your team members and their schedules
• Communication Data: Messages sent through the app, support tickets
• Payment Information: Credit card information (processed securely through Stripe)

Information We Collect Automatically

• Location Data: GPS coordinates when clocking in/out (only if you enable this feature)
• Device Information: Device type, operating system, app version
• Usage Data: Features used, time spent in app, interaction patterns
• Log Data: IP address, browser type, access times

2. How We Use Your Information

We use your information to:

• Provide the Service: Create schedules, track time, facilitate team communication
• Improve Coordinex: Analyze usage patterns to build better features
• Communicate With You: Send important updates, support responses, and (if you opt in) marketing emails
• Ensure Security: Detect and prevent fraud, abuse, and security issues
• Comply With Legal Obligations: Respond to legal requests and prevent illegal activity

3. How We Share Your Information

We only share your information in these limited circumstances:

• With Your Team: Schedules, time tracking, and messages are shared with your authorized team members
• Service Providers: Third-party services that help us operate (hosting, analytics, payment processing)
• Legal Requirements: When required by law, subpoena, or to protect our rights
• Business Transfers: If Coordinex is acquired, your data may transfer to the new owner

4. Data Security

We protect your data with industry-standard security measures:

• End-to-end encryption for sensitive data
• Secure HTTPS connections
• Regular security audits
• Access controls and authentication
• Data backups and disaster recovery

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Privacy Rights

You have the right to:

• Access Your Data: Request a copy of all data we have about you
• Correct Your Data: Update inaccurate or incomplete information
• Delete Your Data: Request deletion of your account and data
• Export Your Data: Download your data in a portable format
• Opt Out: Unsubscribe from marketing emails (service emails may still be sent)

To exercise these rights, email us at privacy@coordinex.app.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account:

• Your profile and team data are deleted within 30 days
• Backups are purged within 90 days
• Some data may be retained longer if required by law

7. Children's Privacy

Coordinex is not intended for users under 16 years old. We do not knowingly collect data from children. If we learn we've collected data from a child, we'll delete it immediately.

8. International Users

Coordinex is operated in the United States. If you're accessing from outside the US, your data will be transferred to and processed in the US. By using Coordinex, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or in-app notification. Continued use after changes means you accept the updated policy.

10. Contact Us

Questions about this Privacy Policy? Contact us:

• Email: privacy@coordinex.app
• Mail: Coordinex, 1234 Privacy Lane, San Francisco, CA 94102